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Desktop Support Engineer

Oxford International School

Description/Responsibility

• The position will involve the following areas of responsibility (but are not limited to):
• System/Application/Network Support
• Troubleshooting network connectivity in a LAN/WAN environment
• Patching of network
• Technical support for people using the network
• Install, upgrade, configure, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorized desktop applications on workstations and laptops
• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
• Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
• Safely package equipment for branches and arrange for the transport of the equipment
• Responsible for managing backups
• Provide support to PA system
• Provide support to CCTV surveillance system
• Reporting faults and maintaining logs on desktops and laptops
• Creating purchase requisitions for IT hardware/software
• Training staff on new systems
• Suggesting IT solutions to business problems

Experience Requirements

• At least 2 year(s)
• The applicants should have experience in the following business area(s):
  Computer Hardware/Network Companies

Education Requirements

• College diploma or university degree in the field of computer science and/or 2 years equivalent work experience.
• Preference will be given to A+/CCNA/MikroTik certification

Skills Requirements

• Age 22 to 30 year(s)
• Prepare documents, meeting materials and correspondence
• Perform basic administrative support duties as required to meet specific operational objectives
• Perform miscellaneous job-related duties as assigned by the IT Manager
• Work extra hours to meet deadlines, as required and where reasonable
• Provide assistance as required to IT Manager
• Provide assistance and support to colleagues in IT-related matters
• Ensure that a high level of customer service and support is provided to all internal customers
• SPECIAL REQUIREMENT
• Adhere to company protocol as laid out in the Company Handbook
• Additional responsibilities as requested by the IT Manager

Compensation/Benefits

• As per School policy

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Applicant must enclose his/her Photograph with CV.

Application Deadline : Jan 25, 2018

About the Company